We highly recommend software maintenance to all our customers. Cesanta software is acquired at the edition available at time of purchase and remains at this level until you decide to upgrade. This additional service on an annual subscription basis gives you access to any upgrades during your subscription term and will ensure you stay abreast of the latest security changes and updates.
Each project is different and may require different levels of support at different stages. That’s why we offer our technical know-how on a Silver, Gold or Platinum level and on a subscription basis:
| Silver | Gold | Platinum | |
|---|---|---|---|
| Minimal Term | 3 months | 3 months | 3 months |
| Support Tickets | 3 | 10 | Infinite |
| Support Type | Email, Phone | ||
| Bug fixes | |||
| Optimisation Questions | |||
| Dedicated Engineer | |||
| First Response Time | 3 Business Days | 2 Business Day | 6 business Hours |
We have been developing embedded communication technologies since 2004, and have extensive experience in creating device management interfaces as well as client side software that have been deployed in multiple applications and devices worldwide. Our clients have stringent requirements and high expectations. We pride ourselves in exceeding these and delivering turnkey projects.
Our team of accomplished engineers has experience with a variety of platforms and technologies including:
We can work with your team in a variety of ways:
We focus on simplicity, robustness, usability, performance, security and maintainability. The code we create is well documented, cross-platform enabled and conforms to the relevant standards. We certify that all software has clean IP ownership so you don't need to worry about license contamination. Please contact us to discuss your project needs and how we can help you to meet them.